Refund Policy
Refund Policy – NikahElite
At NikahElite, we provide premium matchmaking services with dedicated relationship managers, personalized efforts, and continuous support.
By using our services and making payment, you agree to the terms mentioned in this policy.
STRICT NO REFUND POLICY*
All payments made to NikahElite are:
- Non-refundable
- Non-transferable
- Non-cancellable
Once a payment is successfully completed, *no refund will be provided under any circumstances*.
This policy applies to all packages including Basic, Elite, and any customized services.
Nature of Service
NikahElite is a *service-based matrimony platform*, not a product-based service.
Upon payment:
- Your profile is activated
- Resources are allocated
- Dedicated managers are assigned
- Matchmaking process begins immediately
Therefore, refunds are not applicable once service has started.
Refund Will NOT Be Provided Under Any Situation Including:
- Change of mind after payment
- Delay or lack of response from client
- Not satisfied with matches or profiles
- Not finding a suitable match within time
- Marriage fixed outside NikahElite
- Personal / family decision changes
- Temporary inactivity or pause from client
- Misunderstanding without prior clarification
- Expectations beyond service scope
Package Validity & Expiry
- Each package is valid only for the selected duration
- Services will end automatically after expiry
- Unused time will not be refunded
- No extension will be provided unless renewed
No Guarantee Clause
NikahElite provides *matchmaking assistance only*.
We do NOT guarantee:
- Marriage confirmation
- Alliance finalization
- Exact match availability
Results depend on individual preferences, compatibility, and external factors beyond our control.
Client Responsibility
Before making payment, clients must:
- Understand how the service works
- Clarify all doubts with our team
- Choose the appropriate package
Once payment is made, it is considered as *final confirmation and acceptance* of all terms.
Dispute & Chargeback Policy
Any attempt to:
- Raise false disputes
- Initiate payment chargebacks
Will result in:
- Immediate account suspension
- Permanent termination of service
- Legal action, if required
Policy Acceptance
By proceeding with payment, you confirm that:
- You have read and understood this policy
- You agree to all terms and conditions
- You accept the no-refund rule without exception
Support & Contact
For any queries or assistance, feel free to contact us:
Email: [support@nikahelite.com](mailto:support@nikahelite.com)
Phone / WhatsApp: +91 84283 60554
Our team will assist you throughout your matchmaking journey.
*– NikahElite Team*
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